FAQ
Answers to common questions about buying and shipping a car from Japan.
QWhat are the steps to purchase a vehicle from your company?
Browse our stock online, choose the vehicle you are interested in, and contact us to confirm availability. Once confirmed, we will send you an invoice and payment instructions. After payment is received, we arrange shipping and send you all necessary documents.
QHow do you ensure the quality of the vehicles before export?
Our vehicles are thoroughly inspected by certified mechanics to make sure they meet our quality standards. We also provide detailed reports and photos of the vehicle’s condition before purchase, so you can make an informed decision.
QWhat documents will I receive after purchasing a vehicle?
You will receive a Bill of Lading, Export Certificate, Invoice, and any other documents required by the import regulations of your country.
QHow long does it take to ship the vehicle after payment?
Shipping time depends on the destination, but it usually takes about 2–4 weeks from payment until the vehicle is shipped. We keep you updated throughout the process.
QCan I request specific vehicles or models not listed in your stock?
Yes, we offer a vehicle sourcing service. If you are looking for a specific make or model that is not currently in our stock, please contact us with your requirements and we will do our best to find it for you.
QWhat payment methods do you accept?
We accept various payment methods including bank transfers, credit cards, and PayPal. Detailed payment instructions will be provided once your order is confirmed.
QDo you offer any warranty or after-sales service?
We do not offer a warranty on used vehicles, but we guarantee that all vehicles are as described. We provide full transparency with vehicle inspections and reports. For after-sales service, we can recommend trusted partners in your region.
Find your next car from Japan
Browse our stock or send us an inquiry. We reply within 1 business day (Japan time).